Help Center

FREQUENTLY ASKED QUESTIONS

ORDER STATUS AND TRACKING

• Order Status and Tracking
• How to Change or Cancel an Order

SHIPPING, PAYMENT, AND PRICING

• Shipping Information
• Shipping to a UPS Access Point
• Payment and Tax Information
• Gift Cards and Coupons

ABOUT US AND OUR PRODUCTS

• HOKA Membership FAQs
• Information on HOKA and Our Products
• Sizing Information
• Cleaning HOKA Footwear
• GORE-TEX® Technology
• Counterfeit Products
• HOKA Kids’
• How to Opt Out of Emails and Texts
• See more